Terms & Conditions
Please read these conditions carefully before ordering any goods through Yummi Mummi (YM) Website. By placing an order via this Website, you agree to be bound by these conditions.
YM reserve the right to make changes to our website, policies and these terms and conditions. You agree to be subject to the Terms and Conditions in force at the time you placed your order.
Your attention is specifically drawn to clause 6 which limits YM's liability to you:-
1. ACCEPTANCE OF ORDER
1.1 When you place an order with YM through our website you are making an offer to YM which we may accept or decline. Receipt of payment by YM does not mean that we have accepted your order and we reserve the right to return your payment to you if your order is not accepted. We will confirm acceptance of your order by sending an e-mail to you at the e-mail address you provide on your order form. Any goods on the same order which we have not confirmed in the dispatch confirmation email will not form part of that contract.
1.2 Before placing any order for delivery outside of the UK, you must send an e-mail to us with details of your delivery address. Your order will not be accepted unless we have confirmed to you that we are willing to make delivery to that address.
2. PRICES
2.1 The prices on YM website are quoted inclusive of VAT but exclude delivery costs and are subject to change. You will be notified of any change in the prices of ordered goods prior to any acceptance of your order.
2.2 We reserve the right, by giving notice to you, at any time before delivery to increase the price of the goods to reflect any increase in costs to us which is due to any factor beyond our control (such as, without limitation, any foreign exchange fluctuation, significant increases in costs of delivery or costs of production). In the unlikely event of there being such an increase in the price of goods, you shall, following notice, be entitled to cancel the order at any time before delivery.
2.3 YM's Delivery charge is specified on the website and will be added automatically to your order dependent on the goods ordered and the delivery address you have supplied.
2.4 Payments will only be accepted in sterling (GBP) and, unless otherwise agreed by YM, payment for the full amount must be received by YM before your order can be processed. No payment shall be deemed to have been received by YM until it has received cleared funds.
2.5 Orders can be made:
2.5.1 Online: Direct on our Website with the on-line basket with a Debit / Credit card. We currently accept Visa, MasterCard, Switch and Solo.
2.6 In the unlikely event that your credit / debit card is not authorised YM will contact you immediately.
3. AVAILABILITY
3.1 All orders are subject to availability of goods. If YM are unable to deliver the goods ordered by you we will notify you by e-mail and credit the price and the delivery charges of the unavailable goods to your credit/debit card within 28 days of your order.
4. DELIVERY
4.1 YM will endeavour to deliver most items within 10 working days from the acceptance of your order. If for any reason, there is a delay of more than 30 days from the date your order was placed, we will inform you by email and give you the option of cancelling your order. Should you choose to cancel your order, you will receive a full refund.
4.2 You acknowledge that YM rely totally upon the accuracy of the information which you have provided us with for delivery. You will not become the owner of the goods until they have been delivered to you, at which time the goods will become your risk and YM will not be liable for any subsequent damage, loss or destruction to them. Unless specifically agreed by YM in writing, orders can only be delivered within the UK.
4.3 You must inspect the goods as soon as is reasonably practicable after delivery, and notify YM of any shortages, defects or damage to the goods within 14 days from the date the goods were delivered. YM shall not be liable in respect of any complaint which should have been brought to its attention within this period.
4.4 YM will use all reasonable endeavours to carry out its obligations, but will not be liable to you for any loss, costs or expenses arising directly or indirectly from any delays in doing so and YM will not be deemed to be in breach of these Terms and Conditions by reason of a delay in performing, or any failure to perform any of our obligations in relation to this agreement, if the delay or failure was due to any cause beyond our reasonable control. If YM are prevented from carrying out our obligations under these circumstances, we will notify you in writing.
If YM is still prevented from carrying out its obligations 30 days from the date such notice was sent, then either party may give written notice to the other, cancelling this agreement. If the agreement is cancelled under this clause YM accept no liability to compensate you for any loss or damage caused by its failure to perform in excess of refunding any payment made by you.
5. RETURNS
5.1 Goods may be returned by registered postage provided that you return the item to YM in an unused state within 14 working days from the date of Delivery together with your YM receipt (this does not affect your statutory rights).
5.2 Any returns are subject to the following :
5.2.1 Notification to YM by email of your intention to return the goods by registered post.
5.2.2 The goods must be in their original condition and not be damaged or tampered with in any way or missing any parts.
5.2.3 Any goods to be returned must be received by YM no later than 30 days after you receive the returns slip. Returning unwanted items is to be at your risk and expense, unless we delivered the goods in error, or the goods are faulty.
5.3 YM will credit the price of the returned goods to your credit/debit card within 28 days of receipt of the returns in an unused state. If the goods are defective or incorrect then in addition your delivery charges will be refunded.
6. COMPLAINTS AND LIABILITY
6.1 IF THE GOODS YM DELIVER TO YOU ARE NOT AS ORDERED OR ARE DAMAGED, DEFECTIVE OR OF INCORRECT QUANTITY OUR LIABILITY SHALL BE LIMITED TO REPLACING THE DAMAGED OR DEFECTIVE GOODS OR MAKING GOOD THE SHORTFALL IN QUANTITY OR AT OUR OPTION CREDITING THE PRICE AND DELIVERY CHARGES OF THOSE GOODS TO YOUR CREDIT/DEBIT CARD. YM SHALL NOT BE LIABLE TO YOU FOR FAILURE TO DELIVER GOODS ORDERED BY YOU UNLESS YOU NOTIFY US WITHIN 42 DAYS OF THE DATE OF YOUR ORDER. OUR LIABILITY SHALL BE LIMITED TO DELIVERING THE GOODS ORDERED OR AT OUR OPTION CREDITING THE PRICE AND DELIVERY CHARGES OF THE NON-DELIVERED GOODS TO YOUR CREDIT/DEBIT CARD.
6.2 Nothing in these Conditions excludes or limits the liability of the Company:
6.2.1 for death or personal injury caused by YM's negligence;
6.2.2 under section 2(3) Consumer Protection Act 1987;
6.2.3 for any matter which it would be illegal for the company to exclude or attempt to exclude its liability; or
6.2.4 for fraud or fraudulent misrepresentation.
6.3 Subject to conditions 6.1 and 6.2:
6.3.1 YM's total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of this order shall be limited to the price of the goods; and
6.3.2 YM shall not be liable to the Buyer for any pure economic loss, loss of profit, loss of business, depletion of goodwill or otherwise, in each case whether direct, indirect or consequential, or any claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with the order.
6.4 THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS.
7. VARIATIONS
7.1 No variation to these Conditions shall be binding unless agreed in Writing.
Our employees or agents are not authorised to make any representations concerning our goods unless they are confirmed by YM in Writing. You acknowledge that you are not relying on any such representations which are not confirmed in Writing.>
7.2 If any clause of these Terms and Conditions is unenforceable it shall not effect the enforceability of the rest of these Terms and Conditions.
7.3 Any typographical, clerical or other error or omission in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued on the website shall be subject to correction without any liability on the part of YM.
7.4 YM reserve the right to refuse to supply any individual or company at our absolute discretion.
8. ABOUT US
8.1 YM hope your visit will be simple and efficient. YM offer a membership service where you can store your account details with us for your next visit (however we do not hold credit or debit card details). On your first visit, you will be asked your details and issued a password. This password will enable your details to be kept private and you should keep it confidential and not disclose it to any third party.
9. GOVERNING LAW
9.1 As the Internet allows access to the site from countries acting under different laws differing from those of the company (anywhere outside England and Wales), you agree that insofar as is allowed by any relevant legislation or jurisdiction English law shall govern this contract.
9.2 Robinson Brown trading as Yummi Mummi "YM" "us" "we"
Robinson Brown Limited is a registered company in England and Wales (Registered Company Number 5140230,) whose offices are at 81 Stonegate Road, Leeds, LS6 4HZ. Telephone: 0113 275 7688 - E-mail: yummimummi@mumtastic.co.uk
Overseas Orders
We endeavour to supply goods to customers all over the world. We are happy to deliver to most countries, however at this moment in time we are restricted to supplying within the EU.
If you are an overseas customer outside the EU and wish to make a purchase from the website, please email us with your delivery address and country of residence and we will be happy to send you a quote. yummimummi@mumtastic.co.uk
Privacy Policy
Yummi Mummi is committed to preserving the privacy of all visitors to www.yummimummi.co.uk. Please read the following privacy policy to understand how we use and protect the information that you provide to us.
By registering or placing an order on this site, you consent to the collection, use and transfer of your information under the terms of this policy.
(In accordance with the Privacy & Electronic Communications Act passed into law 11 Dec 03) - We do not send random marketing emails to personal email addresses (spam).
We conform with the requirements of the Data Protection Act, 1998.
Information that we collect from you
When you visit, register or order products or services on www.yummimummi.co.uk you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also collect information about your usage of our website as well as information about you from e-mails or letters you send to us.
Use of your information
Your information will enable us to provide you with access to all parts of our site and to supply the goods you have requested. It will also enable us to process and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the site or our services. Further, where you have consented, we might also use your information to let you know about other products and services which we offer which may be of interest to you and we may contact you by e-mail. If you change your mind about being contacted in the future, please let us know.
Disclosure of your information
The information you provide to us will be held on our computers in the UK for the purposes set out in this policy or for other purposes approved by you. In relation to credit/debit card orders and details, these will be processed by Protx in accordance with their terms and conditions.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Cookies
Cookies are small amounts of information which we store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies although, in that case, you may not be able to use certain features on our site. If you do not wish to receive cookies in the future, please let us know.
Security and data retention
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
Accessing and updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Changes to our privacy policy
Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through e-mail notification.
Contact
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to:
Robinson Brown Limited is a registered company in England and Wales (Registered Company Number 5140230,) whose offices are at 81 Stonegate Road, Leeds, LS6 4HZ. Telephone: 0113 275 7688